Pure Maple Team is here to help
Providing great service to our customers is important to us and we aim to make things as easy as possible so, if you have a query or need help with an issue, please see our helpful Frequently Asked Questions section below.
Find out about registering with us, changing your details and requesting invoices.
Find out about payment methods, Gift Vouchers and payment issues.
Find out about our returns policy, and how long your refund will take.
Find out about our delivery services, how to track your order, and what to do if a problem arises.
If you have a general query that we haven’t been able to resolve using the FAQ section above. Please supply as much information as possible to help us help you.